Delivery & Returns

Standard Shipping - Free. Orders placed using this service will usually arrive in 12 to 16 business days with a trackable service (excludes weekends, public holidays and federal holidays).

Returns:
You may return your item(s) back to us within 28 days of receipt for a refund (excluding the shipping charge) provided it is in its original, unused condition. Please note it may take up to 7 business days from the date we receive your items back to process your refund.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Sale items are exempt for refund or exchange.

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account, then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contactus@thewomenstores.com.

Exchanges: (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email: contactus@thewomenstores.com and send your item to:

The Women Stores Warehouse
11923 NE Sumner St
STE 823299
Portland, Oregon 97220

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.